Serve Customer Care
P.O. Box 826
Fortson, GA 31808
Card Number Ending in - 7559
Statement Period 11/23/2023 through 12/22/2023
Angela Brocker
83 Mariner Ln
Rotonda West, FL 33947

Main Account



Please note: Your Fee Summary does not include these third-party fees: Cash Reload fee, ATM operator fee, credit or charge card load cash advance fee, and Mobile Check Capture by Ingo® Money fee.

Year to Date Fee Summary
Year to Date Period 01/01/2023 through 12/22/2023



*Subaccount Fees includes fees charged to any Subaccount(s) active during the [Monthly statement/Year to Date] period as of the statement date.
Please note: Your Fee Summary does not include these third-party fees: Cash Reload fee, ATM operator fee, credit or charge card load cash advance fee, and Mobile Check Capture by Ingo® Money fee.

Important Information Regarding Your Serve Pay As You Go Account

Serve® Pay As You Go Visa® Prepaid Card is issued by Pathward, National Association fka MetaBank, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Card may be used everywhere Visa debit cards are accepted. For information on FDIC pass-through insurance and Serve, please visit serve.com/FDIC.

Changes to Email Address: Please log into your Serve Account at serve.com to update your primary email address as required. We require your valid and working email address in order to effectively communicate with and deliver our services to you.

Electronic Transfers: In Case of Errors or Questions About Your Electronic Transfers, call us at 1-833-729-9646 (International 1-678-248-5284) or write us at Serve Customer Care, P.O. Box 826, Fortson, GA 31808 as soon as you can if you think an error has occurred in your Account. We must allow you to report an error until sixty (60) days after the earlier of the date you electronically access your Account, if the error could be viewed in your electronic history, or the date we sent the FIRST written history on which the error appeared. In any case, we may limit our investigation of any alleged error that you do not report to us within a hundred and twenty (120) days of the posted transaction. You may request a written history of your transactions at any time by calling or writing Customer Service. You will need to tell us:

(1) Your name and Account or card number.
(2) Why you believe there is an error, and the dollar amount involved.
(3) Approximately when the error took place.

If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days. We will determine whether an error occurred within ten (10) business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days to investigate your complaint or question. If we decide to do this, and your Account is verified with us, we will credit your Account within ten (10) business days for the amount you think is in error, so that you will have the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) business days, we may not credit your Account. For errors involving new Accounts, point-of-sale, or foreign-initiated transactions, we may take up to ninety (90) days to investigate your complaint or question. For new Accounts, we may take up to twenty (20) business days to credit your Account for the amount you think is in error. We will tell you the results within three (3) business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation. If you need more information about our error-resolution procedures, call Customer Service or visit the Serve website.

Visit serve.com for the Serve Cardholder Agreement governing your Account, including a Fee Summary and complete details regarding our error resolution procedures, terms and conditions.

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